Política de frete

At EZE Fashion®, we understand that when you purchase luxury designer pieces from brands like Prada, Gucci, Versace, Balenciaga, Saint Laurent, Bottega Veneta, and other prestigious fashion houses, you expect exceptional service from start to finish. Our shipping policy reflects our commitment to delivering your investment pieces safely and efficiently.

Processing Time

Each order is carefully inspected, authenticated, and professionally packaged by our team:

In-Stock Items: 1-2 business days
Pre-Order Items: Processing time will be communicated at checkout
Custom or Special Orders: 3-5 business days

Orders placed after 2:00 PM EST will be processed the following business day. Weekend and holiday orders are processed on the next business day.

Shipping Methods & Delivery Times

Domestic Shipping (United States):

Standard Ground Shipping: 5-7 business days - $15
Express Shipping: 2-3 business days - $35
Priority Overnight: Next business day - $50
FREE Standard Shipping: On all orders over $1,000

International Shipping:

Standard International: 10-15 business days - Starting at $45
Express International: 5-7 business days - Starting at $75

Delivery times are estimates from ship date and may vary based on carrier performance and destination. International delivery times do not include customs clearance.

Premium Packaging & Insurance

Every EZE Fashion order includes:

Luxury branded packaging with protective materials
Full insurance coverage for the value of your order
Signature required on delivery for orders over $500
Discreet packaging available upon request
Original designer dust bags, boxes, and authenticity cards when applicable

Order Tracking

You will receive:

Order confirmation email immediately after purchase
Shipping confirmation with tracking number when your order ships
Real-time tracking updates via email and SMS (optional)
Delivery confirmation once your package arrives

International Orders - Important Information

Customs, Duties & Taxes:

International customers are responsible for all customs duties, import taxes, and fees imposed by their country
These charges are determined by your local customs office and are not included in our pricing
Refusal to pay customs fees will result in the package being returned; original shipping charges are non-refundable
EZE Fashion is not responsible for delays caused by customs processing

Restricted Countries: Due to shipping regulations and fraud prevention, we currently do not ship to certain countries. Please contact us if you have questions about your location.

Shipping Restrictions

We require a physical street address - no P.O. Boxes, APO/FPO addresses
Orders over $2,500 require adult signature (21+) at delivery
We reserve the right to ship high-value orders via our preferred carrier for security
Address changes must be requested within 2 hours of order placement

Lost or Damaged Shipments

While rare, if your package is lost or damaged in transit:

Contact us immediately at your earliest convenience
We will file a claim with the carrier on your behalf
A replacement will be sent or full refund issued once the claim is approved
All shipments are fully insured for your protection

Delivery Issues

If you experience any delivery issues:

Package marked as delivered but not received: Check with neighbors, building management, or household members. Contact us within 48 hours if not located.
Incorrect address provided: Additional shipping fees will apply for reshipment
Refused delivery: Return shipping fees and 15% restocking fee will be deducted from refund

Holiday & Peak Season Shipping

During Black Friday, Cyber Monday, and holiday seasons (November-December), please allow additional processing and delivery time due to high order volume. We recommend ordering early and selecting expedited shipping for time-sensitive gifts.

Questions or Special Requests?

Our customer service team is here to help with:

Rush orders or special delivery requests
International shipping quotes
Gift wrapping and personalized messages
Shipping to multiple addresses
Corporate or bulk orders

Contact us: Please reach out through our contact page or customer service for any shipping-related inquiries.

This shipping policy is subject to change. Last updated: November 2025